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Privacy Policy

We take your privacy SERIOUSLY and will take all measures to protect your personal information.

This privacy policy only applies to http://www.ENRO.com (Site), and does not apply to any offline collection of your personal information at any of our retail partners. We are not responsible for the content or privacy practices on any web site not operated by ENRO. ENRO.com (“ENRO” or the “Service”) is an ecommerce service offered through the URL www.enro.com that allows you to purchase merchandise offered for sale. ENRO is owned and operated by The Apparel Group Limited | 833 Trinity Drive | Lewisville, TX 75056 (“TAG”).

What Information Do We Collect & Store?

We may collect your personal information in an effort to provide you with an enhanced customer experience and to administer our business. This includes your Billing Address, Shipping Address, Email Address and Credit Card Information. In addition we may also collect information on your IP address, browser type, and Refer URL data. We use this data to prevent hacking attempts, help us know what web browsers people are using, and communicate with you about special offers, promotions and other marketing programs that may be of interest to you. However, only your order data billing, shipping, and order contents data is actually stored on our server. This information is encrypted using a Secure Sockets Layer (SSL) before it is transmitted over a web server. We can not store your Credit Card data.


This website is not intended for use by children under the age of 13. We do not knowingly collect or solicit any personal information from children under the age of 13. Should we learn that someone under the age of 13 has provided any personal information to or on this website, we will remove that information as soon as possible.

How Is My Information Used?

Your information is only used to fill your order. We do not sell, rent, and/or license your specific personal or financial information to ANYONE.

Registering with ENRO

Before using certain parts of ENRO.com, you must complete an online registration form. During registration, you will be prompted to provide to us certain personal information, including but not limited to your name, shipping and billing address(es), phone number, email address, and credit card number. These kinds of personal information are used for billing purposes, to fulfill your orders, to communicate with you about your order and for internal marketing purposes. If we encounter a problem when processing your order, your personal information may be used to contact you.

Your Email Address(es):

Several locations on the Site permit you to enter your email address for purposes including but not limited to: to register for a contest or free product giveaway; to request us to notify you of new brands, new product styles, or product sizes; or to sign up for our ENRO and TAG Affiliated Companies email newsletters and special offers. Your participation in a contest or sweepstakes is completely voluntary, so you have a choice whether to participate and disclose information to us. We will use email information to notify contest winners and to award prizes. We may post on the Site the names and cities of contest and product giveaway winners. By entering a contest or product giveaway, you may be opting in to receive our email newsletter and special offers and this will be disclosed in the official rules governing the contest or sweepstakes.

Email Opt-Out/Corrections

Upon your request, we will (a) correct or update your personal information; (b) stop sending emails to your email address; and/or (c) disable your account to prevent any future purchases through that account. You can make these requests by contacting our Customer Service department.

Product Reviews

Product Reviews are very important to us and we love to hear how you rate our products. As of June 10 2014, we collect your email address when you 'add a review' to our product(s). Your email address is collected for the sole purpose of customer care only. Your review may contain information regarding a product or your experience purchasing on ENRO.com that our customer care team may want to contact you directly about. Your email address will not be shown publicly or used for any other purpose.

Cookies and Browser Information

Cookies are small files that reside on your computer and allow us to recognize you on your next visit or store your shopping cart contents. We use them only to track this information. Like many online retailer sites, ENRO employs cookies and web beacons (also known as clear GIF technology or “action tags”) to speed your navigation of the Site, recognize you and your access privileges, and track your Site usage. You can set your browser to refuse cookies from web sites or to remove cookies from your hard drive, but if you do, you will not be able to access or use portions of the Site. We have to use cookies to enable you to select products, place them in an online shopping cart, and to purchase those products. If you do this, we keep a record of your browsing activity and purchase. THE SITE’S COOKIES DO NOT AND CANNOT INFILTRATE A USER’S HARD DRIVE TO GATHER A USER’S CONFIDENTIAL INFORMATION. Our cookies are not “spyware.”

Online Advertising

On our website, we may collect information about your online activities to provide advertising about products and services tailored to your individual interests. You may see certain ads on this and other sites because we participate in advertising networks. Ad networks allow us to target our advertising to users through demographic, behavioral and contextual means. These networks track your online activities over time by collecting information through automated means, including through the use of cookies, web server logs, web beacons and other methods. The networks use this information to show you advertisements for ENRO and TAG Affiliated Companies that are tailored to your individual interests. The information our ad network vendors collect includes information about your visits to websites that participate in the vendors‘ advertising networks, such as the pages or advertisements you have viewed, and the actions you take on the sites. This data collection and ad targeting take place both on our websites and on third-party websites that participate in the ad networks. This process also helps us track the effectiveness of our marketing efforts.

Third Party Collection

By visiting our site third parties (such as AdRoll) may place cookies on our users’ browsers for targeted advertising purposes. The AdRoll website uses cookies, tracking pixels and related technologies. Cookies are small data files that are served by our platform and stored on your device. Our site uses cookies dropped by us or third parties for a variety of purposes including to operate and personalize the website. Also, cookies may also be used to track how you use the site to target ads to you on other websites.

Your choices and opting-out

We recognize how important your online privacy is to you, so we offer the following options for controlling the targeted ads you receive and how we use your data:

You can opt out of receiving targeted ads served by us or on our behalf by clicking on the blue icon in the corner of the ads we serve or by clicking here. Please note that, if you delete your cookies or upgrade your browser after having opted out, you will need to opt out again. Further, if you use multiple browsers or devices you will need to execute this opt out on each browser or device. If you opt-out we may collect some data about your online activity for operational purposes (such as fraud prevention) but it won't be used by us for the purpose of targeting ads to you.

You can opt-out of receiving targeted ads served by us or other advertising companies: AdRoll is also a member of the Network Advertising Initiative (NAI) and adheres to the NAI Code of Conduct. You may use the NAI opt out tool here, which will allow you to opt out of seeing targeted ads from us and from other NAI approved member companies.

We also comply with the Self-Regulatory Principles for Online Behavioral Advertising as managed by the Digital Advertising Alliance (DAA). You may opt out of receiving targeted ads from other companies that perform ad targeting services, including some that we may work with as Advertising Partners via the DAA website here.

Please note that when using the ad industry opt-out tools described above:

If you opt-out we may still collect some data about your online activity for operational purposes (such as fraud prevention) but it won't be used by us for the purpose of targeting ads to you.

If you use multiple browsers or devices you may need to execute this opt out on each browser or device.

Other ad companies’ opt-outs may function differently than our opt-out.

Offline Collection, Use & Disclosure of Information

As you might expect from us, the majority of information that we collect is obtained through the Site, and this Privacy Policy applies only to that online collection of personal information. However, we also may collect information offline, where we also try to protect the privacy of your personal information. For example, a customer may call our Customer Service department to place an order or to ask questions. When someone calls, we will ask only for the personal information we need in order to place the order or to answer the question. When we need to gather information (such as order information), we will enter it directly into our database through SSL encryption.


There are other ways we could learn of personal information offline (for example, we suppose someone could send us a letter including some return address information), and this Policy doesn’t discuss or try to predict all of those methods or uses. As we mentioned, we will try to treat offline collection, uses, and disclosures consistently with our relevant online practices.

Updates to this Policy (Effective March 17, 2015)

If we change or update this Privacy Policy, we will post changes and updates on this page so that you will always be aware of what information we collect, use and disclose. We encourage you to review this Privacy Policy from time to time so you will know if the Privacy Policy has been changed or updated. If you have any questions, please contact us at 1-844-577-ENRO or help@ENRO.com.

Have questions? Prefer to order by Phone? The ENRO Customer Service Team is happy to help!

Contact us

all: 1.844.577.ENRO (Toll Free) Monday – Friday 8.30am – 5pm CST

Email: CS@ENRO.com

Mail: ENRO Customer Service, 883 Trinity Drive, Lewisville, TX 75056